SVC-17A  Apple Service Fundamentals



Apple Service Fundamentals is a practice test course that teaches participants the skills they need to interact face-to-face with customers & discuss Apple devices.Completing this course prepares participants for the Apple Service Fundamentals exam.Through interactive discussions & hands-on exercises, participants learn the Apple style for customer interactions, safety precautions, & basic troubleshooting skills. Participants’ knowledge & skills are tested & reinforced by working through real-world scenarios & role-playing.Training for Apple Service Fundamentals is available to technicians who work at or want to work at Apple Authorized Service Providers.


SVC-17A  Apple Service Fundamentals


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