Salesforce Certified Agentforce Specialist Exam Dumps

Description

The Salesforce Certified Agentforce Specialist credential is designed for professionals responsible for managing Agentforce within their organizations. This certification validates your expertise in configuring and overseeing Agentforce, as well as your understanding of Salesforce’s core functionalities.

Exam Details:

• Content: 60 multiple-choice questions, with up to five additional unscored questions.
• Duration: 105 minutes.
• Passing Score: 73%.
• Registration Fee: Free as part of the AI for All initiative through the end of 2025.
• Retake Fee: USD 100, plus applicable taxes.
• Delivery Options: Online or at a local testing center.
• Restrictions: No reference materials are allowed during the exam.

Exam Structure:

1. Prompt Engineering (30%):

   • Identify appropriate use cases for Prompt Builder.
   • Manage user roles for prompt templates.
   • Understand considerations for creating prompt templates.
   • Apply grounding techniques effectively.
   • Create, activate, and execute prompt templates.

2. Agentforce Concepts (30%):

   • Understand agent functionality and the reasoning engine.
   • Utilize standard and custom topics, and agent actions.
   • Monitor agent adoption and manage user security.
   • Test agents using the Testing Center.
   • Deploy agents from sandbox to production.

3. Agentforce and Data Cloud (20%):

   • Enhance agent responses using the Agentforce Data Library.
   • Understand how Data Cloud retrievers ground agent responses.

4. Agentforce and Service Cloud (10%):

   • Develop agents that utilize Knowledge articles.
   • Integrate agents with digital channels.
   • Identify generative AI features in Agentforce for Service.

5. Agentforce and Sales Cloud (10%):

   • Identify generative AI features in Agentforce for Sales.
   • Utilize Agentforce Sales Agents, such as SDR and Sales Coach.

Preparation Resources:

Salesforce offers a comprehensive certification preparation module on Trailhead, covering all exam topics with interactive study tools. It’s recommended to have at least six months of hands-on experience with Agentforce, including developing, testing, and deploying agents. Familiarity with prompt engineering, Data Cloud, and integration with Service and Sales Cloud will also be beneficial.

For more detailed information and to access study materials, visit Salesforce’s official certification page